SHIPPING POLICY

Last Updated: August 23, 2026

Thank you for shopping with M.I.M.S NYC.

This Shipping Policy explains how we process, ship, and deliver orders placed through our website. By placing an order with M.I.M.S NYC, you acknowledge and agree to the terms of this Shipping Policy.

1. ORDER PROCESSING

Orders are typically processed within [7-12 business days] after payment has been successfully received.

Orders placed on weekends or holidays will generally begin processing on the next business day.

During product launches, sales, holidays, or periods of unusually high order volume, processing may take longer than usual.

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information when tracking is available.

Please make sure your shipping address and contact information are accurate before submitting your order. M.I.M.S NYC may not be able to change an address after an order has entered processing.

2. SHIPPING METHODS AND DELIVERY TIMES

Available shipping methods and estimated delivery times will be displayed during checkout.

Estimated delivery times begin after your order has been processed and shipped, not when the order is placed.

Unless otherwise stated at checkout, estimated delivery times are not guaranteed.

Delivery times may vary depending on your location, shipping carrier, weather, holidays, order volume, and other circumstances outside our reasonable control.

3. SHIPPING RATES

Shipping charges are calculated and displayed during checkout based on the shipping method selected, destination, order size, weight, and other applicable factors.

From time to time, M.I.M.S NYC may offer free shipping promotions or discounted shipping. Promotional shipping offers may be subject to additional terms and restrictions.

4. UNITED STATES SHIPPING

M.I.M.S NYC currently ships to locations within the United States that are available at checkout.

Shipping availability may vary by destination.

If a shipping address cannot be serviced, we will contact you using the information provided with your order.

5. INTERNATIONAL SHIPPING

If international shipping is offered at checkout, customers are responsible for reviewing and understanding any applicable customs requirements, duties, taxes, tariffs, brokerage fees, or other charges imposed by the destination country.

These charges are generally not included in the product price or shipping charge unless specifically stated at checkout.

International delivery times may vary significantly due to customs processing and other circumstances outside our control.

M.I.M.S NYC is not responsible for delays caused by customs authorities or international shipping carriers.

6. TRACKING INFORMATION

When tracking is available, tracking information will be sent to the email address provided with your order.

Tracking information may take some time to update after an order has been accepted by the carrier.

Once tracking information shows that a package has been delivered, customers should first check the delivery location, mailbox, building management, household members, or other areas where the carrier may have left the package.

If you believe your package has been lost or incorrectly delivered, please contact us as soon as possible.

7. INCORRECT OR INCOMPLETE SHIPPING ADDRESSES

Customers are responsible for providing an accurate and complete shipping address at checkout.

If an order is returned to M.I.M.S NYC because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply before the order can be reshipped.

If you notice an error in your shipping address after placing an order, contact us immediately at:

mims.llc@aol.com

We will make reasonable efforts to assist you, but we cannot guarantee that an address can be changed after an order has been processed or shipped.

8. LOST, STOLEN, OR DAMAGED PACKAGES

M.I.M.S NYC is not responsible for packages that are lost, stolen, or misplaced after the shipping carrier confirms delivery to the address provided at checkout, except where otherwise required by applicable law.

If your package arrives damaged, please contact us promptly and provide photographs of the damaged packaging and product when possible.

We will review the situation and determine what assistance may be available.

9. SHIPPING DELAYS

M.I.M.S NYC is not responsible for shipping delays caused by events beyond our reasonable control, including:

• Severe weather;
• Natural disasters;
• Carrier disruptions;
• Holidays;
• Customs delays;
• Transportation disruptions;
• Labor disputes;
• Government actions;
• Supply-chain disruptions; or
• Other unforeseen circumstances.

If your order is delayed, we will make reasonable efforts to assist you and provide available tracking information.

10. PRE-ORDERS AND BACKORDERS

If an item is available for pre-order or backorder, the product page will provide an estimated shipping timeframe when available.

If your order contains both in-stock and pre-order items, your order may be shipped together when all items are available unless otherwise stated.

Additional shipping charges may apply if you request separate shipments where that option is available.

11. MULTIPLE SHIPMENTS

Your order may arrive in multiple packages if products are shipped separately or from different fulfillment locations.

You will not necessarily receive all items in the same package or on the same day.

When available, separate tracking information may be provided for each shipment.

12. ORDER CANCELLATIONS

Because orders may enter processing shortly after purchase, cancellation requests must be submitted as soon as possible.

Contact us at mims.llc@aol.com with your order number and cancellation request.

We cannot guarantee that an order can be canceled after it has been processed or shipped.

If an order cannot be canceled, you may be eligible to return the item under our Refund and Return Policy.

13. REFUNDS AND RETURNS

Shipping costs associated with returns, exchanges, or refunds are governed by our Refund and Return Policy.

Please review that policy before submitting a return request.

Nothing in this Shipping Policy is intended to limit any rights or remedies that cannot legally be waived under applicable law.

14. CONTACT US

If you have questions about shipping, delivery, tracking, or your order, please contact:

M.I.M.S NYC
A brand operated by M.I.M.S. LLC

Email: mims.llc@aol.com

Website: M.I.M.S NYC

We will make reasonable efforts to respond to shipping inquiries as promptly as possible.

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M.I.M.S NYC reserves the right to update this Shipping Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.